LAFORTUNELEGACYLLC installs automated patient communication systems designed specifically for dental practices. Our process is structured, compliant, and built to improve operational efficiency.

Step 1: System Installation

We configure a secure missed-call text-back and appointment communication system within your existing workflow.

When a patient calls and no one answers, the system automatically sends a service-related SMS message inviting them to reconnect.

All messaging is consent-based and compliant with applicable regulations.

Step 2: Automated Patient Follow-Up

If a patient submits a website inquiry or misses a call, they receive:

• A confirmation message
• A follow-up reminder if needed
• A simple way to respond or book

This ensures no inbound opportunity is lost due to front desk limitations.

Step 3: Appointment Confirmation & Reminders

Once an appointment is scheduled:

• Confirmation message is sent
• 24-hour reminder is sent
• Same-day reminder is sent

This reduces no-shows and improves scheduling efficiency.

Step 4: No-Show Reactivation

If a patient misses an appointment, the system triggers a follow-up message encouraging rescheduling.

This helps recover lost production and maintain patient continuity.

Step 5: Review Request Automation

After completed appointments, patients may receive a follow-up message requesting feedback.

This helps dental practices strengthen their online reputation.

Built for Compliance

All SMS communications are:

• Consent-based
• Service-related
• Non-promotional
• Opt-out capable (Reply STOP to unsubscribe)

We do not send unsolicited marketing messages.